Just wanted to let you know that customer service is alive and well at your JFK Store.  Everytime I visit your store I am surrounded by knowledgeable people eager to help.  This summer I had an on-going problem with my lawn boy mower.  After two years of service it developed a starting problem.  After several visits with Dave, Karl and Chad (all of which were very courteous and professional and patient) the problem seems to be solved.  I really can't say enough about your people.  In this day of "press 1"- "press 2" "Thank you for your patience" its nice to know that there are still some businesses out there that really know what customers want.  I'll never get this kid of service from a "big box store"!  You bet I'll be back!!"  Ron Rusch, Dubuque


"Many thanks to Will Welter. 

To manager~

My thanks for great help finding christmas tree light fuses- I have carrying these lights around in my car for the right size fuses."   Marlene Oglesby, Bernard, Iowa


"Hi Sara,

Just wanted to contact you so you could send me your presentation materials and also thank you for your fantastic presentation. You did such an awesome job presenting so much information!!. I was so excited and impressed that I was telling anyone who would hold still all about what I learned. You are a real asset to Steve's Ace hardware and I hope I'll be able to get up there in the new future. In fact, I'm planning on being in Dubuque Thursday evening and will try to get out there then. Thanks again."
Renee Hoppenjan

"Hello Sara,
I was one of the many in attendance on Saturday morning at your "Square Foot Gardening" session at Celebrate You. I also caught you on your way towards the door to let you know what a great job you did – again, kudos!! Not only are you great at communicating the subject, but your knowledge is amazing as well. This is my follow up email to request an email back with the presentation you gave. My husband and I already have two 4X8 raised beds, but I have failed miserably at growing much the last two years. The tips on which plants to grow next to each other and how many fit should (I hope!) help me tremendously! I had a huge problem of "overfilling" my space and I already have my husband working on making some wood dividers for the beds. My kids are also interested in gardening so this is a great family project. I took a bunch of notes on lots of other tips you gave. I will be a Steve's Ace customer for life! I mentioned to the friend that attended with me that I'd rather pay more money and shop somewhere I know I can trust for great advise. I call Potosi, WI home, but will make the sort of out-of-the-way trip to your store now. Thanks so much for sharing your time and talent! Thanks again and have a great week!"

Mary Alice A. Schmitz

I wanted to thank you for such beautiful and personal touches on the arrangements for my Mom. You did an incredible job and I will sure use your services in the future."

Take care, Trish Schroeder

Wedding & Flower Shoppe Testimoinals

"You did an excellent job on the flowers and putting everything together was easy with the great specialists you have."
Rachel Hiatt-Klein | July 18, 2009

"The ladies did an AMAZING job on flowers for my wedding!!!!!"
Emily Gassmann-Schmitt | June 02, 2009

Thank you so much for the beautiful bouquets for our wedding last year."

Abby Chapman-Slaght | August 1, 2009

"We used Steve's Ace Hardware Floral on JFK by the NW Arterial for our wedding Oct 2009... and we would highly recommend them! Rachel Sigworth-Taylor | 10-16-2009


"We loved everything! You guys are great! I'm recommending you to all my friends!"
Celie Corken-Hrabak | July 10, 2010

"Tricia and the rest of the floral crew-- Thanks so much for creating the beautiful arrangements for our wedding day. I wasn't sure what I exactly wanted but somehow you did; you guys were so wonderful to work with and we appreciate everything you did. Thanks again."
Kate & Josh Hermsen | November 29, 2008

"Thank you for making our wedding day so special! We loved the flowers!"
Matt & Angie Murray | October 18, 2008

"Dear Steve's Ace, Just wanted to thank you for the beautiful job you did on the flowers for our wedding. They were gorgeous! All the best & god bless!"
Matt & Mary-Faith Fuller | August 1, 2008

"Thank you very much for the beautiful flowers!"
Abby (Schultz) & Patrick McKiernan | April 23, 2010

"Steve's Ace, Thank you so much for the lovely display of flowers you provided on our wedding day! We had lots of compliments and we would recommend you to anyone! Thanks again!"
Jessica Young-Gamble | September 5, 2009

"Thank you for making Bailey's wedding so amazing. Such care you took to make every detail perfect. Thank you."
Deb Weis (Daughter Bailey Weis/Wolff) | September 20, 2009

"We LOVED our flowers for our wedding! It was one of my favorite parts! You both are very talented! I would highly recommend you to anyone!"
Madeline Brasmer-Goeringer | June 5, 2010

"We couldn't have been more pleased with the flowers for our daughters wedding. The bridesmaids bouquets were the prettiest I have ever seen! We loved everything!"
Mary Knapp & Daughter Julie Knapp-Cieply | August 21, 2010

"Thank you for all your hard work with getting our flowers together and making them so beautiful! We had so many compliments from our guests."
Josie Eigenberger-Smith and Jake | July 10, 2010

"My husband and I were married at the end of May and had such a wonderful experience with the floral center. Tricia was really a pleasure to work with. One of our favorites during the entire wedding process because she was always so friendly and helpful. We felt she was very sincere and her input was very knowledgeable. They did an amazing job with carrying out my vision. Everything was beautiful and we received so many compliments about the flowers alone. I particularly loved my bouquet! Thank you so much!!"
Kelly (Roth) & Russ Banworth | May 29, 2010

" Thank you for everything you did on and before our day. We were so happy with our BEAUTIFUL flowers and so happy with the time you took with us. You are not only very professional but also so kind and patient with us. Thank you again!"
Rachel (Zaccaro) & Jon Heier | July 24, 2010

"Hey Tricia!
I just wanted to thank you so much for our absolutely amazing wedding flowers. Everyone couldn't stop talking about how gorgeous all the flowers were....my bouquet, bridesmaids bouquets, centerpieces....they all looked so gorgeous! I wanted to send you a few photos so you could see how well they photographed! I will definitely use you again if I have the opportunity, and I will recommend you to everyone I know! I hope you're having a wonderful 2012 so far! "

Maureen (Reilly) Fleming